Terms and Conditions
Privacy
We will not sell or otherwise distribute your personal information.
Pricing
Our work is produced using very good quality materials so if they are treated well they will last for generations. If you would like a cardboard cutout cut for your painting so you can just slip it into a bought frame when you receive it please let us know. If we supply cardboard cutouts and backing they will be archival quality. (Cheap watercolours tend to fade and cheap backing can cause watercolours to develop brown spots.)
Prices of paintings generally reflect their size.
Returns
Our packaging is very robust and not prone to damage, but if your parcel has been damaged in transit please take photos before you open it. If you need to return the painting because it is damaged, please email us within three (3) days of receipt to notify us of a return. Please return the painting using the original packaging and enclosing original paperwork. Returns must be insured for their full value. The cost of returning paintings rests with the customer. After we receive the return we will send a refund for the price of the artwork less handling.
We are happy to send additional photos of a work to you so you can see the item in a variety of settings before buying it. Three are no refunds for those who change their mind!
Receiving your order
Orders are usually shipped within three working days. All orders are shipped with registered Australia Post (with delivery confirmation) unless otherwise specified.
Copyright
The copyright for this website and for all artwork displayed on this website resides with the artist E Gordon Werner. Please do not copy any work from this site without the express permission of the artist. Information on Australian copyright law is available on the Australian Copyright Council website at http://www.copyright.org.au.
Indemnification
All customers and users of this site agree to indemnify and hold this website harmless from any claims and/or expenses related to customers use of this website.
Disclaimer
We have done our best to ensure the images are a realistic reflection of the original paintings. Colours may vary on different computer screens.
Other information
For any other information please contact us.